Privacy Policy

Privacy Policy for Inside the Children's Hospital Podcast

Last Updated: December 2025

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1. Introduction

Inside the Children's Hospital ("we," "our," or "the podcast") is a protected entity under Child Life On Call®. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our podcast, website, and related services.

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The podcast is produced by Child Life On Call ® LLC and focuses on sharing real stories of resilience, hope, and healing from families and healthcare professionals in pediatric settings.

 

2. Information We Collect

Information You Provide Directly:

• Email address when you subscribe to our newsletter or updates

• Name and contact information if you submit a story, request to be interviewed, or contact us

• Interview recordings and personal stories you share with explicit consent

• Survey responses or feedback you provide

Information Collected Automatically:

• Podcast listening data (episode downloads, listening duration, geographic location) through our hosting platform

• Website analytics (pages visited, time on site, device type) through standard web analytics tools

• Cookie data for website functionality and preferences

 

3. How We Use Your Information

We use the information we collect to:

• Deliver podcast episodes and email updates about new content

• Respond to your inquiries and requests

• Produce and distribute podcast episodes featuring interviews and stories

• Understand our audience and improve content quality

• Comply with legal obligations

Guest and Interview Participant Information: If you participate as a podcast guest, we will:

• Record and publish your interview with your explicit written consent

• Use your story across podcast episodes, social media, and promotional materials

• Attribute stories to you by name unless you request anonymity

• Provide you with a separate interview agreement outlining specific usage terms

 

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers: Third-party platforms that help us operate, including:

• Podcast hosting platforms (for episode distribution)

• Email service providers (for newsletter delivery)

• Website hosting and analytics services

• Payment processors (if applicable)

Corporate Partners: If we feature sponsored content or partnerships (such as with Starlight Children's Foundation or pharmaceutical companies), we will clearly disclose these relationships but will not share your personal data with sponsors without explicit consent.

Legal Requirements: We may disclose information if required by law, court order, or to protect rights and safety.

 

5. Children's Privacy

While our podcast discusses pediatric healthcare, it is intended for adult audiences (parents, caregivers, and healthcare professionals). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

 

6. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Interview recordings and sensitive stories are stored securely and accessed only by authorized team members.

 

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Update or correct your information by contacting us

• Unsubscribe from email communications using the link in any email

• Request deletion of your personal information (note: published podcast episodes may remain available)

• Withdraw consent for use of your story (future use only; previously published content may remain)

 

8. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences

• Understand how visitors use our site

• Improve user experience

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

 

9. Third-Party Links

Our website and show notes may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

 

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and request deletion.

 

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Child Life On Call®
Inside the Children's Hospital Podcast
hello@childlifeoncall.com

Austin, Texas